How to travel with the TEC ?
What should you do when travelling with TEC? How to avoid fines? All our tips to travel with confidence are available here!
Need help ?
How to use
You don't know how to use the TEC app, E-SHOP and SELFs or how to validate your tickets for travel? Don’t panic! Find out how to use these various services here.
FAQs
You forgot something on the bus and don't know how to recover it? You would like to know how you to travel with your pet? Find answers to frequently asked questions here!
Contact us
Were you unable to find the answers to your questions? Would you like more information? Don’t hesitate to contact us! We will be happy to answer them for you.
Frequently Asked Questions
- I no longer use my subscription. Can I receive a refund?
- I don't have a MOBIB TEC card yet and would like to order one on the E-SHOP. How can I do this?
- What travel documents can I buy from a SELF?
- Can I transport my bicycle/scooter on board the bus?
- Can I travel with a pet?
- Is fraud risky?
- A group trip. Do I need to book?
- I have lost my MOBIB card. What should I do?
- How can I make a complaint?
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