​​​​​​​

Report a problem on your customer account

Are you experiencing a problem with your TEC customer account? You can't log in? Contact us!

​​​​​​​

Ask for help

Can't find an answer to your question? Do you need help using the TEC network?  Don’t hesitate to contact us!
​​​​​​​

​​​​​​​

Filing a complaint

Are you dissatisfied with our services (delay, timetable...)? Complete our complaint form.
​​​​​​​

​​​​​​​

Declaring an item lost or found

Have you lost or found something on the TEC network?   Inform us by filling out our form. 

​​​​​​​

Provide feedback

Would you like to give feedback about our offers or thank one of our employees? Fill out our form!

​​​​​​​

Report an issue

Have you noticed an issue on our network or our website? Don’t hesitate to inform us!
​​​​​​​

​​​​​​​

Cancelling an order for a MOBIB basic card

Have you ordered a MOBIB basic card via the E-SHOP which you now want to cancel? This way!
​​​​​​​

​​​​​​​

View your personal data

Would you like to know what personal data TEC holds about you ? Submit your request to our Data Protection Officer!

​​​​​​​